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Start the survey to share your recent Contact Center experience!
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How would you rate your overall experience with our Contact Centre? *
We’re sorry to hear that you didn’t have a great experience with our service. *
Please share your comments on how we can improve our service for you!
How satisfied were you with our Contact Centre Agent?
Effectively responded to all questions and concerns
Listened and communicated with you effectively
Took ownership in resolving your request
Were you satisfied with the following?
Yes
No
The time taken for your call to be answered by an agent
Yes
No
The time taken by our team to resolve your request
Yes
No
I did not have to reach out multiple times regarding my request
Yes
No
I did not face any technical issues throughout the call
Yes
No
We would love to hear your thoughts on how we can improve our services!
Please share any comments or suggestions you may have.
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Thank you for sharing your valuable feedback!
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