How would you rate the ease of signing up for a trial for [productname]?

 

How would you rate the ease of setting up everything at [productname]?

 

How would you rate the features of [productname] as compared to other similar products you may have used?

 

Did someone from the team reach out to you to offer a demo?

How would you rate the ease of getting your questions and queries answered during the trial?

Please skip if this is not applicable to you

 

What is the thing you might want to change or introduce in the product?

What did you like best about the product?

Overall, how would you rate your experience of using [productname]?

 

Based on the free trial, how likely are you to recommend this product to your peers and colleagues?

Not at all likely
Not at all likely Extremely likely
Extremely likely
Done