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Help us improve our CRM system via this survey
Let's begin
Does your organization use a computer based Customer Relationship Management (CRM) system?
Yes
No
Which CRM system do you use?
Salesforce
Microsoft Dynamics
SageCRM
SalesLogix
Goldmine
Oracle
SAP
Other
What key functions do you and other staff use in the CRM system?
Contact management
Sales analytics
Lead generation
Opportunity management
Sales collaboration
Customer service
Other
How well do CRM applications or systems help you in understanding your customers?
Not at all well
Not so well
Somewhat well
Very well
Extremely well
Done
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