How did you discover [ProductName]?

How would you feel if you could no longer use [ProductName]?

What is the primary benefit that you have received from [ProductName]?

What type of person do you think would benefit most from [ProductName]?

How can we improve [ProductName] to better meet your needs?

Would it be okay if we followed up by email to request a clarification to one or more of your responses?

Please mention your email