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When you first used the product, what was your overall impression of it?
Really Bad
Bad
Neither Good nor Bad
Good
Really Good
Sweet. What do you like most about it? *
Thanks for your honesty. What would have to change in order for you to have a good user experience?
Overall quality — how would you rate the product?
And how innovative is the product? (Interpret 'innovative' however you want)
Total honesty — how much do you need the product?
Definitely need it
Kind of need it
Don't really need it
Definitely don't need it
How would you rate its value for money?
If you could buy the product today, would you?
Absolutely
Let me think about it
Don't think so
Wouldn't dream of it
Would you replace your current solution with this product?
No
Yes
How likely are you to recommend this product to someone you know?
Not at all Likely
0
Not at all Likely
1
2
3
4
5
6
7
8
9
10
Extremely Likely
Extremely Likely
Done
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